Although they may cost a bit more than third-party sellers, they’re worth the extra expense. Got a call to say that it was no longer available. The phone line was really bad, they offered me one in a different colour. I asked them to send me a link for it so I could check that it had been properly tested and registered as ‘excellent’ quality and had the same specs. Communication stopped then a message to say my order had been cancelled and no communication with me, I called back – say they are not available.
Verify Warranty And Return Policy
Although it hasn’t been in the business for that long, Back Market can connect you with thousands of certified sellers. The best part is that you can find devices in excellent condition. On platforms like Google, Erisco Foods holds a respectable 4.3-star rating, with some users expressing surprise at the quality of their tomato paste after trying it. Positive feedback also extends to the company’s green tea and seasonings, which are marketed for health benefits and versatility in cooking.
If an item doesn’t meet your expectations, Back Market’s hassle-free return policy makes it easy to request a replacement or refund. Founded six years ago in Paris, Back Market is the world’s first online marketplace dedicated to refurbished consumer electronics. Back Market has a wide range of tech products at great discounts – sometimes up to 70% off! You can save a lot compared to buying from the manufacturer or store. Not only that, but refurbished tech also helps the environment.
Quck Shipping Great Hardware
Occasionally, you can find something at a little fraction of the retail cost. Sometimes, the price difference from retail is only a few dollars. Once you’ve chosen the ideal phone, just check out by adding it to your basket. It’s a fast and simple process and back market starts processing your order as soon as you finish checking out. With all these investments, the company is continually improving its services while also ramping up expansion efforts into international markets. The current Back Market valuation is $3.2 billion.
We Encourage Constructive Feedback
- When it comes to refunds, they’ll bend over backward to not give you your money back.
- The marketplace offers a simple checkout process along with a variety of payment choices like Visa, MasterCard, Discover, American Express, and Affirm.
- We also provide a deep dive into how refurbished electronics can save you money.
- Yes, it’s essentially a platform for multiple resellers, but it gives you more protection – I bought a phone that turned out to be not what I ordered but it was easily sorted.
- It just purchased 4Launch, a well-known retailer of used gadgets in the Netherlands.
- With our combined commitment to quality and sustainability, we aim to redefine the meaning of buying refurbished electronics and provide an experience that you can trust.
Customers can expect total transparency on the condition of each product. Descriptions of what each product includes are also available. Plus, there’s a 14-day satisfaction guarantee for purchases. Back Market connects buyers with certified refurbishers, but it’s still essential to evaluate sellers carefully. Check customer reviews and ratings for each refurbisher to ensure their reliability. High ratings and positive feedback are good indicators of trustworthy sellers.
Good Service
Customers have reported a satisfaction rate that suggests Back Market devices often meet their expectations. In our examination of Back Market’s credibility, we’re particularly attentive to what people are saying about their experiences. Direct customer reviews and structured feedback are indispensable tools in assessing the quality and reliability of Back Market’s offerings. Back Market is a French business from 2014, specializing in reconditioned electronic devices.
Take the time to read detailed product descriptions, which often include cosmetic grades and warranty information. Buy from a either Apple or Samsung approved agents. And spent $375 on repairs to still have an unusable phone that wont hold internet connection. Still don’t know how it was inside a case with temper glass screen protector.
When I FINALLY got a reply via email from their “team”, they wanted me to take pics of the return box to send send it back. Then they offered me a 10% off promo code to buy another phone from them to use while they “process” my return. I’m glad that I saved all of those hundreds of dollars by buying a refurbished phone on Back Market and not getting a brand new one from Apple.
Excellent Quality Refurbished IPhone
Workers describe it as a “good and nice place to work,” with opportunities for shifts (e.g., morning and night rotations) and a focus on production efficiency. However, common complaints include long 12-hour shifts, which can be demanding. The brand emphasizes eco-friendliness through reduced water and energy use from fewer washes, along with a 30-day money-back guarantee. However, some users question the “self-cleaning” claims, viewing them more as antimicrobial enhancements rather than a replacement for regular laundering.
Sennheiser GSP 370 Noise Cancelling Gaming Headphone Bluetooth With Microphone – Black
- Even then, you can’t guarantee they’ll fix the problem.
- Having said that, it is important to be careful while purchasing a product from the platform for the reason that the online space is prone to certain kinds of scams.
- The platform is often considered a trusted source for those seeking eco-friendly purchasing options.
- It’s reassuring for buyers to know they have a safety net, which is especially cherished when purchasing refurbished items.
- That’s going to be covered when you put a case on the phone anyway.
Instead of throwing out old devices, you can buy certified refurbished products from Back Market. That way, consumers can trust in quality and do something good for the planet. In May 2023 we bought a Samsung Galaxy S21 refurbished Ultra from Tech Gallery and Back Market gave us a One-Year warranty. Without this warranty we would not pay $412.38 for refurbished electronics. Only 91-days after purchase the screen went black.
All products are checked, cleaned and tested by experts so buyers can shop with confidence. Extended warranties and a 30-day money back policy also guarantee customer satisfaction. On that phone call Narly said she would have the phone purchase refunded to us. We never heard back from Narly and never received any messages showing we had that conversation with her. The bm kept a regular text chain of messages through an email link. Customers can browse a wide range of used devices on the site, including smartphones, computers, headphones, and cameras.
Is Back Market Legit? Uncovering The Truth About The Marketplace
Carefully review the condition descriptions “Fair,” “Good,” and “Mint”. For example, “Fair” may have visible scratches, while “Mint” is near-new. Match your expectations to the grade to avoid disappointment.
The Fair Condition IPhone 12: A Surprisingly Good Outcome
If you do, Back Market can offer significant savings with minimal risk. In our quest to uncover the truth about Back Market, we have diligently examined a variety of sources. We can confidently affirm that Back Market stands as a reliable platform for securing refurbished electronics. By embracing the option of refurbished electronics on platforms like Back Market, we can help our planet and our budgets. We want you to shop with confidence, which is why a 30-day money-back guarantee backs every purchase.
Their merchants sell products that have been returned or exchanged by major retailers, as well as refurbished items. It’s great to know what others have experienced with a store before you buy. Reviews tell you all about the seller’s customer service, product quality, and more.
I have not had any issues with any phone purchased from them. And they have always given me top dollar for my trade ins. ✅ Back Market has enabled over 130,000 customers to buy refurbished products since its launch in 2014 (TechCrunch). So, while BackMarket may not be perfect, they’re definitely not alone in this regard.
